Frequently Asked Questions
In this section we will be covering some of the most common frequently asked questions.
Q: When will my order arrive?
A: Orders usually take between 5-15 business days to process and deliver. In rare cases, it can take up to 20 business days.
Q: How much does delivery cost?
A: Delivery fees are calculated at checkout and may vary based on your order.
Q: My item is faulty, can I get a replacement?
A: Absolutely. We are all about 100% assurance at Blindsmart and strive for customer satisfaction. If your order has failed due to design or manufacturing fault and is within a valid warranty period, we can replace it. Kindly reach out to our support team.
Q: Do you provide curtains and blinds other than what is listed on your website?
A: We certainly do! Our experts have been in the industry for almost two decades and specialise across a wide breadth of curtains and blinds. Contact us today for a free quote!
Q: Can you perform on-site installation and fitment in homes?
A: Excellent question! Yes, we service Melbourne and metropolitan suburbs both industrial and residential homes alike. Contact us today for a free quote.